Terms of Service
OVERVIEW
At febletics.shop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free 14-Day Return process.
Return Policy Details:
- Return Window: You can return items within 14 days of receiving your order.
- Condition: Items must be in their original condition, unused, and in the original packaging to qualify for a return.
- Free Returns: We cover the cost of return shipping, so you can return your items at no additional charge.
- Restocking fee: No cost
How to Return an Item:
- Contact Customer Service: Reach out to our customer service team at support@febletics.shop or call us at +1 470 210 7437 to initiate your return. Provide your order number and the reason for the return.
- Package Your Return: Securely pack the item(s) in the original packaging, including all accessories, tags, and documentation.
Return Shipping Label:
- For defective products: In the box
- For customer remorse: In the box
Return Method:
- By mail
Refund Process:
- Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet the return criteria.
- Refund: After inspection, we will process your refund. It may take 3 business days for the refund to appear on your original method of payment, depending on your bank or payment provider.
Exchanges:
- Please contact us to discuss any issues you are experiencing with your product, and we will do our best to make it right for you.
For any return and refund related inquiries or concerns, please contact us at
CONTACT INFORMATION
Address: 6651 Noble Ave, Van Nuys, CA 91405, United States
E-Mail: support@febletics.shop
Contact Form: Contact
Phone: +1 470 210 7437
Business Hours: Monday – Saturday: 8:00 AM to 5:00 PM
